Practice News & Announcements

Welcome to Craigallian Avenue Medical Practice

We provide comprehensive NHS primary care services to help you manage your health and well-being. Please note telephone calls to and from practice landlines are recorded for training and monitoring purposes.

Parking

Due to the location of the practice, we have no official car park. Could we please ask that patients parking at the practice and surrounding area please consider our residential neighbours. Please ensure you do not block pavements or entrances and exits and please adhere to parking advisory notices surrounding the practice.

Practice Statement October 2022
  1. We were previously struggling for space, we are now struggling for GPs. Staff have moved on and recruitment is difficult.   We have not received the additional staff promised e.g. mental health nurses, paramedics. We are sharing much more work between fewer staff. We have had to close our practice list and we have far fewer appointments to offer than we had previously.  This is far from ideal and not what we would want to offer.
  2. We will continue with the current appointment system and ask for your continued support in accessing the correct service e.g. opticians, Pharmacy First, physio, minor injuries, to allow the best use of the appointments we have. 
  3. We understand the situation is frustrating but would reiterate that abuse of our staff, especially reception staff, will not be tolerated.  Please remember, they are asking for information, or directing you to a more appropriate service, as instructed by our GP’s.  We are doing our best with the resources that we have.
  4. We hope that by reading our statement you will have an understanding of the position we are in and will continue to support us until things improve. 

Download or view our full Practice Statement

Know who to turn to for your healthcare

We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.

Pharmacist

When you need healthcare advice or help with medicines

Optician

Sudden loss of vision. Blurred vision. Painful or red eyes?

Dentist

When your mouth or teeth need urgent attention

NHS Out-of-hours

When your GP and local pharmacy are closed

Minor Injuries Unit

When you need urgent care for a minor injury, burn or fracture

Accident & Emergency

When an illness or injury is serious or life-threatening